Payment Policy

What payment options do you accept?

For online purchases, we accept the following modes of payment – FPX online banking via all major local banks, VISA debit/credit cards MasterCard debit/credit cards, all major e-wallets.

I cannot proceed to pay for my order, what do I do?

We are here to help! Please take a screenshot of the error message (if any) and drop us a message here

Why did my payment fail and what should I do?

There are a few possible reasons why your payment was unsuccessful:

  • Your connection may have dropped during checkout
  • Your card may have been rejected

(Our number 1 tip to ensure a smooth checkout experience is making sure your Internet connection is stable and strong before proceeding to pay!)

If you are still having trouble placing an order after multiple attempts, please contact us here with a screenshot of the error and we will sort it out for you.

Not sure if your payment was successful? Do not worry, you can check your order history page here.

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